Refund & Cancellation Policy

Last updated: June 28, 2026

We want you to be happy with VibeCopilot. This policy explains how cancellations and refunds work.

1. Cancelling your subscription

You can cancel at any time by emailing support.vibecopilot@gmail.com.
When you cancel, your subscription will not renew again. You keep access until the end of the period you already paid for.
We do not charge any cancellation fee.

2. Refunds

VibeCopilot is a digital service that gives immediate access and includes usage-based AI credits (3D generations and AI tokens).
If you are not satisfied, contact us within 7 days of your payment and we will review your request. If you have used little or none of your monthly credits, we will normally issue a refund.
Once credits have been substantially used, or for renewals of an ongoing subscription, payments are generally non-refundable, since the service has already been delivered.
Unused credits at the end of a billing period are not refundable and do not roll over.

3. EU consumers — right of withdrawal

If you are a consumer in the EU, you normally have a 14-day right to withdraw from a digital purchase. By starting to use the Service immediately after purchase (for example, generating models or code), you ask us to begin performance right away and acknowledge that your right of withdrawal ends once the service has been fully provided for that period. Where this right still applies, contact us and we will honour it.

4. Problems & technical issues

If something is not working (for example, the plugin won't activate or a payment went wrong), please email us first — we will fix it quickly or make it right. Most issues are solved in minutes.

5. Before you dispute a charge

If you see a charge you don't recognise or want resolved, please contact us at support.vibecopilot@gmail.com before opening a dispute or chargeback with your bank. We can almost always sort it out faster directly.

6. How to reach us

Email support.vibecopilot@gmail.com for any cancellation, refund, or billing question. Please include the email address you used to purchase.

See also our Terms of Service and Privacy Policy.